Troubleshooting
Common issues and starting points for debugging storage, device, revocation, and encryption problems.
Storage setup issues
Verify bucket names, regions, endpoints, access keys, role ARNs, trust relationships, and optional external IDs when self managed storage configuration fails.
BYOK and KMS issues
Confirm the KMS key ARN, role ARN, allowed actions, and whether access to the wrapping key has been revoked.
Device connectivity issues
Review the stored credential type, SSH connectivity, destination paths, and whether the device status is reporting Unable to connect or Modified.
Revocation troubleshooting
Check that CRL and OCSP metadata is present in issued certificates and that your clients can reach the referenced endpoints.